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Accessibility Policy

Updated Jun 14, 2024

Meliora Cleaning Products is committed to ensuring digital accessibility for people with disabilities. This Accessibility Policy describes how we continually improve the user experience for everyone and apply the relevant accessibility standards to our website https://meliorameansbetter.com/ (the “Site”).

Measures to Support Accessibility

Meliora Cleaning Products takes the following measures to ensure accessibility of the Site:

  • Annual self-audit of a representative sample of pages on the Site (including home page, collection page, product page, and cart page) using the Web Accessibility Evaluation (WAVE) and Google Lighthouse testing tools.
  • Self-audit new and redesigned pages on the Site using the Web Accessibility Evaluation (WAVE) and Google Lighthouse testing tools.
  • Self-audit the branding and design of pages and elements on the Site for visual contrast using the WebAIM Contrast Checker tool.
  • Collaborate with third-party app developers to improve the accessibility of app elements on the Site. This includes identifying and sharing errors raised by self-audits and requesting that developers correct the errors.
  • Opt not to use accessibility overlay apps based on the Overlay Fact Sheet, a document created by accessibility experts that advocates for the removal of accessibility overlays.
  • Make reasonable efforts to correct accessibility errors on the Site raised by the above audits.
  • Provide a means of contact for feedback, issues, and complaints related to the accessibility of the Site.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Site is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content may not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of the Site. For more information about our accessibility practices, if you have questions, if you would like to make a complaint, or if encounter accessibility barriers on the Site, please contact us by e-mail at info@meliorameansbetter.com or by mail using the details provided below:

Meliora Cleaning Products
2010 W Fulton St, Suite F-236, Chicago, IL, 60612, United States

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Technical Specifications

Accessibility of the Site relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Site, there may be some limitations. 

Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Site:

  1. Checkout process: Customers using the Site must go through a checkout process to complete purchases. Checkout is developed and managed by Shopify. Meliora Cleaning Products has minimal control over the design and development of this function of the Site. We trust that Shopify, a leading e-commerce platform, is committed to maintaining an accessible checkout experience. We regularly self-audit pages on our Site, and communicate accessibility beyond our control to Shopify. Please contact us using the feedback options provided if you experience any issues with elements on our Site.
  2. Third-party app integrations: We use third-party apps on the Site to add functions such as customer reviews and subscription purchases. These apps may add content and code elements to the Site that are not fully accessible. Apps are developed and managed by external developers. Meliora Cleaning Products may have minimal control over the design and development of these elements of the Site. We regularly self-audit pages on our Site that include third-party apps. We correct any issues within our control, and communicate other issues directly to the app developers. Issues raised this way may be addressed quickly or they may be added to the development queue for later implementation. Please contact us using the feedback options provided if you experience any issues with elements on our Site.

Assessment Approach

Meliora Cleaning Products assessed the accessibility of the Site by the following approaches:

    Self-audit the branding and design of pages and elements on the Site for visual contrast using the WebAIM Contrast Checker tool.

    Evaluation report

    An evaluation report for the Site is available here:

    Meliora Cleaning Products - Website Accessibility Audit - June 2024

    This accessibility policy was created using the W3C Accessibility Statement Generator Tool.

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